How do I make an appointment?
Appointments are scheduled at the front desk or by calling
461-2300. Non-members must provide a credit or debit
card when scheduling an appointment. We recommend
you schedule your appointment at least 24 hours in advance.
How early should I arrive and what do you recommend I do prior to my massage treatment?
Arrive at least 30 minutes prior to your appointment. A refreshing shower before your massage will cleanse your skin and open your pores, which will enable the oils used by our therapists to be better absorbed by your skin. All massage clients have access to the locker rooms, steam room, sauna and whirlpool. Check in at the reception desk and be prepared to pre-pay for your requested service. You will be provided with a receipt, which you should show to your therapist. On your first visit you will be asked to complete a Client Health History Form.
What are the “rules of etiquette?”
To ensure that you experience the full benefits, we suggest you arrive early. Arriving late will cheat you of precious minutes of your massage. Your treatment will end on time so that the next client isn't delayed, regardless of how late you started. Please arrive promptly.
Do I have to disrobe entirely for a treatment?
You can undress to your level of comfort. You may also wear clothing that is loose and comfortable such as a swimsuit, or t-shirt and shorts. Keep in mind that our therapists are trained to drape you discreetly and will protect your privacy at all times.
What is the tipping policy?
In appreciation for service, gratuities may be given to the therapist at your discretion.